Job Timeline (Ref 23392-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Dec-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Black-coloured wires inside the remote are detached
Remote Fixer Repair Response (see below) :
This Wall-mounted gas fire (Global) remote control arrived safely and on testing was dead due to a damaged battery cable.
A replacement battery cable was fitted which restored full functionality.
Remote Images
