Job Timeline (Ref 23394-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Dec-2024
Repair Engineer : Martin Smith
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Valor Remote Repair Details
Manufacturer : Valor
Customers Fault Description : On and Off button not working.
Remote Fixer Repair Response (see below) :
This Electric fire remote control arrived safely and on testing was found to have sluggish button response.
On opening this was found to be due to the button contacts decomposing and contaminating the PCB (see image). The PCB was cleared of all contaminants and then replacement conductive pads were glued under each of the buttons.
Full functionality was restored.
Remote Images