Job Timeline (Ref 23477-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Dec-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Dec-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : The light isn't working on top and it's not making the blind go up and down
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead. This was due to contamination over one of the battery terminals (see image).
Once the terminal was reworked full functionality was restored.
PLEAE NOTE - this item is infra red meaning the bulb at the end of the remote is invisible light and does not illuminate.
Remote Images
