Job Timeline (Ref 23479-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Dec-2024
Repair Engineer : Martin Smith
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Gazco fire Remote Repair Details
Manufacturer : Gazco fire
Customers Fault Description : The bottom button which gives multiple backlight colours to the fireplace is not working, and the batteries when fitted are very hot and miss , thank you
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection both of the battery terminals were mangled.
The terminals were replaced and then the button contacts cleaned. Full functionality was restored.
Remote Images