Job Timeline (Ref 23497-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Dec-2024
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Manufacturer : RCS-01C
Customers Fault Description : Remote stopped working - fell off table onto carpet! Type RCS01C BFM technical confirmed obsolete and recommended asking you.
Remote Fixer Repair Response (see below) :
This Celsi Essence electric fire remote control arrived safely and on testing was found ot be intermittent. This was due to a tiny crack in the print, once reworked full functionality was restored.
One of the terminal pairs was also replaced as it was slightly rusted.
Remote Images