Job Timeline (Ref 23501-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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BFM Europe Ltd Remote Repair Details

Manufacturer : BFM Europe Ltd

Customers Fault Description : The two ignition buttons are not working. It takes multiple attempts and not always succeed (even with full charge battery) The + & - buttons work most of the time but can be temperamental. Is it best to replace all buttons as purchased 2013?

Remote Fixer Repair Response (see below) :

This Gas fire Verine Alpena remote control arrived safely and on testing was found to have sluggish button response.  All 4 buttons were replaced which restored full functionality.

Remote Images