Job Timeline (Ref 23537-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Dec-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Dec-2024
Repair Engineer : Martin Smith
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Craftmatic Remote Repair Details
Manufacturer : Craftmatic
Customers Fault Description : Remote buttons not responding to commands. Sometimes does work but majority of time doesn't.
Remote Fixer Repair Response (see below) :
This Recliner chair remote control arrived safely and on inspection was found to have a damaged inner core to the cable (see image). A replacement straight cable was fitted (We cannot get the curly kind) and the rest of the remote tested as ok.
Remote Images