Job Timeline (Ref 23541-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Dec-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Dec-2024
Repair Engineer : Martin Smith
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Glow worm Remote Repair Details
Manufacturer : Glow worm
Customers Fault Description : Doesn’t power on. Has always been a bit temperamental since we moved in 3 years ago but stopped working yesterday
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the batteries were very loose inside the battery block. This was due to the internal terminals being impacted (possibly from being dropped). The terminals were re-formed and reinforced using solder and then full functionality was restored.
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