Job Timeline (Ref 23613-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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John Lewis Remote Repair Details

Manufacturer : John Lewis

Remote Fixer Repair Response (see below) :

This Extractor fan remote control arrived and on inspection the back cover was missing.

Without the back cover a repair cannot be caried out as replacement cases are not available as spares.

The fault with the remote is that one of the terminals is breaking away from the PCB making a poor battery connection, this is repairable but again without the back cover a repair is pointless. 

the customer is requested to try to locate the back cover and send it to us if possible. 

As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!

If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF23613)

If no payment is received within 3 months of 23-Dec-2024 then this remote will be disposed of as per our terms and conditions.

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