Job Timeline (Ref 23614-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Dec-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Dec-2024
Repair Engineer : Martin Smith
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Samsung and garador Remote Repair Details
Manufacturer : Samsung and garador
Customers Fault Description : Both remotes have stopped working eve after changing batteries
Remote Fixer Repair Response (see below) :
These two remotes arrived safely and on testing the Samsung remote was found to be transmitting on all buttons as per normal operation and the code for each button was confirmed to be correct and consistent. This item has been classed as no fault found.
The Garadoor remote was found to be dead when a battery was inserted. When opened this was due to one of the terminals being coated in contamination from a battery leak (see image). Once cleared of all contaminants full functionality was restored.
Remote Images
