Job Timeline (Ref 23622-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Dec-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Jan-2025
Repair Engineer : Martin Smith
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Celebrity Remote Repair Details
Manufacturer : Celebrity
Customers Fault Description : Handset has ceased working
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a badly damaged cable.
Unfortunately, the wiring solder points had been reworked prior to arrival with us.
Pictures of the mappings were sent but they each had different wire mappings, without knowing which is the true correct mapping a repair is not possible.
After talking to the customer, the wiring was depicted by the customer, a replacement straight cable was fitted based on the customers wiring.
Remote Images