Job Timeline (Ref 23629-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Jan-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 04-Jan-2025
Repair Engineer : Martin Smith
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Fireplace Remote Repair Details
Manufacturer : Fireplace
Customers Fault Description : Doesn't work, even with batteries replaced
Remote Fixer Repair Response (see below) :
This RCS01C remote control arrived safely and on testing was found to be transmitting as per normal operation on all buttons. The code being transmitted was also tested and found to be correct for this model and consistent on each button press.
The remote was opened to check for defects. The PCB is slightly warped which "might" lead to intermittent issues with the IC which is situated under a blob of resin but without replicating a fault a repair is not possible.
This item has been classed as no fault found.
Remote Images
