Job Timeline (Ref 23651-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Jan-2025
Repair Engineer : Martin Smith
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John Lewis JLHDA918 Remote Repair Details
Manufacturer : John Lewis
Model : JLHDA918
Customers Fault Description : The sprung metal section has come away.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have damaged battery terminals and signs of work carried out previous to arrival with us.
The PCB was cleaned up and the terminals refitted which restored full functionality (see images)
A Duracell battery will be supplied fitted on return.
Remote Images