Job Timeline (Ref 23657-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Dru DERC v23 1911 Remote Repair Details

Manufacturer : Dru

Model : DERC v23 1911

Customers Fault Description : Doesn’t start, although buttons are pressed as normal. Have changed batteries but still no luck.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was intermittently powered due to very loose battery terminals.  The terminals were reworked which restored solid power.  The remote and its signal was then tested as ok.

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