Job Timeline (Ref 23657-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Mar-2025
Repair Engineer : Martin Smith
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Dru DERC v23 1911 Remote Repair Details
Manufacturer : Dru
Model : DERC v23 1911
Customers Fault Description : Doesn’t start, although buttons are pressed as normal. Have changed batteries but still no luck.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was intermittently powered due to very loose battery terminals. The terminals were reworked which restored solid power. The remote and its signal was then tested as ok.
Remote Images
