Job Timeline (Ref 23681-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Jan-2025
Repair Engineer : Martin Smith
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John Lewis cooker hood JLCEILHD87 Remote Repair Details
Manufacturer : John Lewis cooker hood
Model : JLCEILHD87
Customers Fault Description : Likely battery was inserted incorrectly and remote is no longer working
Remote Fixer Repair Response (see below) :
This Cooked Hood remote control arrived safely and on inspection was dead due to the battery terminals being deformed (this happens when the battery is inserted upside down)
The terminals were reworked which restored full functionality (see image)
A Duracell battery will be supplied fitted on return.
Remote Images