Job Timeline (Ref 23688-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Jan-2025
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : cracked screen needs replacing
Remote Fixer Repair Response (see below) :
This Velux window remote arrived safely and on inspection was confirmed to have a cracked display.
Luckily, we had a spare screen from a scrap remote (brand new displays are not available). Once fitted full functionality was restored (see image)
Remote Images