Job Timeline (Ref 23733-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Jan-2025Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 21-Jan-2025
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRRS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRS
Customers Fault Description : Remote seems to work in that the red light comes on when pressing the button but the fire (or remote unit in the fire) does not respond. When you shake the remote unit there seems to be something loose rattling around.
Remote Fixer Repair Response (see below) :
This remote and receiver arrived safely and on testing the remote was found to be functioning as per normal with our test receiver.
The customers receiver unfortunately has suffered a battery leak. We do not repair receivers.
Replacement receivers can be found at - https://ebay.us/xUsDmO - Please check with the seller for further details.
(the rattle in the remote is the buttons rattling against the case, this is normal)
Remote Images
