BSSB MMG2:R01091-01 Remote Control Repair

Job Timeline (Ref 23734-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

BSSB MMG2:R01091-01 Remote Repair Details

Manufacturer
BSSB
Model
MMG2:R01091-01
Customer's Fault Description
Control no longer holds power, even when directly plugged into a power source. It will light up however doesn’t send a signal. Also seems to be loose connections under the buttons, when the control did work, had to push down quite hard to send a signal from the remote. Not sure if a solder issue.
Remote Fixer Repair Response

This BSSB TV Lift remote control arrived safely and on testing was found to charge as normal. 

It is possible that the issue is that the customer is using a non rechargeable battery.  This remote will not work without a rechargeable battery being inserted.  The battery required is a LIR2032 which can be found at https://ebay.us/cS5JI7 (one will be supplied fitted on return).  The battery terminals were reformed in case of a loose connection.

The "rattle" within this remote is the buttons knocking against the case, this is normal. No foreign object was found inside. 

Some of the buttons were found to have worn button contacts, these contacts were cleaned and then replacement pads glued into place.  This restored full functionality to all buttons.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

BSSB MMG2:R01091-01 Remote Control - Front Image