Job Timeline (Ref 23738-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Bellfires Remote Repair Details

Manufacturer : Bellfires

Customers Fault Description : The negative wire has detached from the batter connection

Remote Fixer Repair Response (see below) :

This fireplace remote arrived safely and on inspection was found to have a warped back cover and battery cover.  The battery cable was also found to be broken.

A replacement battery cable was fitted which restored full functionality.  A replacement back cover and battery cover were fitted as we had a spare from a scrap remote. 

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