Job Timeline (Ref 23746-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 18-Jan-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Jan-2025
Repair Engineer : Martin Smith
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Wb- r38 Remote Repair Details

Manufacturer : Wb- r38

Customers Fault Description : Power of tv comes on But then cannot use channel buttons

Remote Fixer Repair Response (see below) :

These two remotes arrived safely and on testing both were not transmitting.

On opening the older remote there was a corrosion spot in the print causing an open circuit, the print was reworked which restored full functionality.

The second, newer remote was opened and unfortunately after an extensive print continuity test it was concluded that the issue was the main IC which makes a repair not possible due to lack of part availability. 


Remote Images

Wb- r38  Remote Control - Front Image

Wb- r38  Remote Control - Inside Image