DRU Remote Control Repair

Job Timeline (Ref 23747-20)

Item Diagnosed
Item Arrived
Fault Diagnosed
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

DRU Remote Repair Details

Manufacturer
DRU
Customer's Fault Description
It's just dead. No life at all. I opened it to see if there was a disconnected power cable or something but power is reaching the board ok, then I have no ideas.
Remote Fixer Repair Response

This Mertik Maxitrol Gas Fire remote control arrived safely and on testing was confirmed to be dead.

On opening a voltage test revealed that the 3.3v regulator was outputting the correct voltage. 

The oscillator was replaced which did restore functionality but unfortunately after a few minutes the remote would die again.  The display was then swapped out with a replacement which again restored functionality but for only a few minutes.

It was eventually concluded that the issue is the main IC which is situated under the display.  It appears that the heat from soldering makes the remote work, and this has led to the main IC being at fault.  Sadly, a repair has not been possible in this instance. 

It is possible to obtain a replacement equivalent remote on ebay - https://ebay.us/53GlaO , it is best to search using the model number of the receiver in the gas fire itself. 

This item was disposed of as per the customers email request 4th Feb 2025 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

DRU Remote Control - Front Image