Job Timeline (Ref 23748-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Jan-2025
Repair Engineer : Martin Smith
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Magiclo Remote Repair Details
Manufacturer : Magiclo
Customers Fault Description : It wasn't working so I presumed it just required a new battery. However, when I opened the back there was a loose wire (black).
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a damaged battery cable.
Also, there was contamination over the PCB (see image). The PCB was cleared of contaminants and then the battery cable replaced. It was then found that the buttons were sluggish in response. All 3 buttons were replaced. Full functionality was restored.
Remote Images
