Dungs Remote Control Repair

Job Timeline (Ref 23807-20)

Item Diagnosed
Item Arrived
Fault Diagnosed
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Dungs Remote Repair Details

Manufacturer
Dungs
Customer's Fault Description
No responses on LED on any of the buttons, tried cleaning battery terminals as they were slightly corroded. Also tried cleaning the PCB with just a damp cloth but no joy. I did see a very dim lit LED but hardly visible unless in the complete dark
Remote Fixer Repair Response

This remote arrived safely from the Netherlands and on inspection was found to be missing its battery cover and fixing screw.

On testing the remote was confirmed to be dead.

Unfortunately when opened the entire PCB was found to have suffered corrosion from a battery leak (the dark green pits in the print is actually corrosion under the solder mask).  Due to the amount of damage a repair is not possible.

There is a clone remote control available that will work the heater as long as the heaters receiver is working this can be found at  https://remoteshop.co.uk/shop/heater-fireplace-controls/dungs-controller/

This item was disposed of as per the customers email request 2 feb 2025 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dungs   Remote Control - Front Image

Dungs   Remote Control - Inside Image