Job Timeline (Ref 23807-20)
A Timeline of this job can be seen below.
Fault DiagnosedRepair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Dungs Remote Repair Details
Manufacturer : Dungs
Customers Fault Description : No responses on LED on any of the buttons, tried cleaning battery terminals as they were slightly corroded. Also tried cleaning the PCB with just a damp cloth but no joy. I did see a very dim lit LED but hardly visible unless in the complete dark
Remote Fixer Repair Response (see below) :
This remote arrived safely from the Netherlands and on inspection was found to be missing its battery cover and fixing screw.
On testing the remote was confirmed to be dead.
Unfortunately when opened the entire PCB was found to have suffered corrosion from a battery leak (the dark green pits in the print is actually corrosion under the solder mask). Due to the amount of damage a repair is not possible.
There is a clone remote control available that will work the heater as long as the heaters receiver is working this can be found at https://remoteshop.co.uk/shop/heater-fireplace-controls/dungs-controller/
This item was disposed of as per the customers email request 2 feb 2025
Remote Images
