Job Timeline (Ref 23808-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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VELUX Remote Repair Details

Manufacturer : VELUX

Customers Fault Description : Device not powering up from batteries (swapped out old ones, by no improvement). Only powers up when connected via USB. Possible signs of corrosion to interior.

Remote Fixer Repair Response (see below) :

This Window remote control (KLR 200) arrived safely and on testing was confirmed to not power up from the batteries, this was due to damaged battery terminals.  The terminals were reworked and replated which restored full functionality (see image)

Remote Images