Job Timeline (Ref 23808-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 31-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Feb-2025
Repair Engineer : Martin Smith
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VELUX Remote Repair Details
Manufacturer : VELUX
Customers Fault Description : Device not powering up from batteries (swapped out old ones, by no improvement). Only powers up when connected via USB. Possible signs of corrosion to interior.
Remote Fixer Repair Response (see below) :
This Window remote control (KLR 200) arrived safely and on testing was confirmed to not power up from the batteries, this was due to damaged battery terminals. The terminals were reworked and replated which restored full functionality (see image)
Remote Images
