Job Timeline (Ref 23818-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Feb-2025
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : The controller no longer works with the window. The screen does not light up so we are unable to use the controller
Remote Fixer Repair Response (see below) :
This Velux window remote arrived safely and on testing was confirmed to be dead.
When opened there was corrosion found in the print from a battery leak (see image). The print was reworked which restored full functionality.
Remote Images
