GAZCO RIVA 67 (8590LUC) Remote Control Repair

Job Timeline (Ref 23946-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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GAZCO RIVA 67 (8590LUC) Remote Repair Details

Manufacturer
GAZCO
Model
RIVA 67 (8590LUC)
Customer's Fault Description
I have replaced all batteries in the remote and receiver with brand new batteries. The remote will turn on the fire and increase the flames (heat) but will not reduce the flames or turn off the fire.
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be functioning as per normal operation.  It is thought that the issue is with the receiver itself.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

GAZCO RIVA 67 (8590LUC) Remote Control - Front Image

GAZCO RIVA 67 (8590LUC) Remote Control - Inside Image