Job Timeline (Ref 23946-20)
No Fault Found
A Timeline of this job can be seen below.
Arrived - 13-Feb-2025Remote Inspected
No Fault Found
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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GAZCO RIVA 67 (8590LUC) Remote Repair Details
Manufacturer : GAZCO
Model : RIVA 67 (8590LUC)
Customers Fault Description : I have replaced all batteries in the remote and receiver with brand new batteries. The remote will turn on the fire and increase the flames (heat) but will not reduce the flames or turn off the fire.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be functioning as per normal operation. It is thought that the issue is with the receiver itself.
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
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