Job Timeline (Ref 23947-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Feb-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 20-Feb-2025
Repair Engineer : Martin Smith
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Hofmann HSE2-868-BS Remote Repair Details
Manufacturer : Hofmann
Model : HSE2-868-BS
Customers Fault Description : Used to get two red lights on first pushing. Second pressing have two red lights then a blue light and the door opened. Now get three red lights only.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting as per normal operation and the frequency was confirmed to be correct (see image).
It is likely that the remote is required to be paired with the receiver, this is something that cannot be done remotely and needs to be carried out in the vicinity of the receiver.
As this item is transmitting this item has been classed as no fault found.
Remote Images
