Job Timeline (Ref 23960-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Feb-2025
Repair Engineer : Martin Smith
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NovaFidelity Remote Repair Details
Manufacturer : NovaFidelity
Customers Fault Description : The return button is no longer functioning. All other keys appear to work correctly.
Remote Fixer Repair Response (see below) :
This Mini System (X12) remote control arrived safely and on testing was found to have a few non responsive / sluggish buttons. This was due to decomposing button contacts. Replacement conductive pads were glued into place which restored full functionality.
Remote Images
