Job Timeline (Ref 23965-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Feb-2025
Repair Engineer : Martin Smith
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Yamaha Remote Repair Details
Manufacturer : Yamaha
Customers Fault Description : the rechargeable batteries have leaked through lack of use, making the remote control useless as no keys work on it when pressed. I use the amplifier a lot but normally only from one source so I rarely need the remote. I use the electric plug switch to turn the amplifier on and off. I have removed these batteries from the product.
Remote Fixer Repair Response (see below) :
This Yamaha surround amplifier remote arrived safely and on testing was dead. This was due to corroded battery terminals from a battery leak. The terminals were replaced which restored full functionality to all buttons.
Remote Images
