Job Timeline (Ref 23974-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Feb-2025
Repair Engineer : Martin Smith
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Gazco Riva 2 500 Edge Remote Repair Details
Manufacturer : Gazco
Model : Riva 2 500 Edge
Customers Fault Description : Remote screen constantly shows "empty battery" flashing symbol and does not operate the fire.
Remote Fixer Repair Response (see below) :
This Gas Fire remote control arrived safely and on testing weas found to have a faulty voltage regulator. The regulator and battery cable were both replaced which restored full functionality.
Remote Images