Job Timeline (Ref 23974-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 14-Feb-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Feb-2025
Repair Engineer : Martin Smith
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Gazco Riva 2 500 Edge Remote Repair Details

Manufacturer : Gazco

Model : Riva 2 500 Edge

Customers Fault Description : Remote screen constantly shows "empty battery" flashing symbol and does not operate the fire.

Remote Fixer Repair Response (see below) :

This Gas Fire remote control arrived safely and on testing weas found to have a faulty voltage regulator.  The regulator and battery cable were both replaced which restored full functionality.


Remote Images

Gazco Riva 2 500 Edge Remote Control - Front Image

Gazco Riva 2 500 Edge Remote Control - Inside Image