Falmec Remote Control Repair

Job Timeline (Ref 23978-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Falmec Remote Repair Details

Manufacturer
Falmec
Customer's Fault Description
Remote does not work. Batteries have been checked. Ventilator does work (there are buttons on it you can use). So it does seem that some internal issue with the remote has happened.
Remote Fixer Repair Response

This Remote control for an over-hob ventilation system arrived safely and on testing was found to be transmitting as per normal on each button press.

This item has been classed as no fault found and the issue may be with the receiver itself.  The customer is to look into how to pair the remote with the cooker hood in case it has lost its pairing. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Falmec  Remote Control - Front Image

Falmec  Remote Control - Inside Image