Job Timeline (Ref 23989-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 17-Feb-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Feb-2025
Repair Engineer : Martin Smith
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Glow- worm Remote Repair Details

Manufacturer : Glow- worm

Customers Fault Description : The programme comes on using original central heating settings. But, after I dropped it the buttons in the middle showing the arrow to left, the middle button Ok and menu button to right do not work. As a result I cannot put heating on out of programmed hours or on holiday mode. I do not know if the up and bottom buttons work, these control dates, temp etc

Remote Fixer Repair Response (see below) :

This Climapro 2 Central heating remote arrived safely and on testing was found to have non functioning buttons.  When opened the buttons had broken away from the PCB.  The buttons were replaced which restored full functionality,


Remote Images

Glow- worm  Remote Control - Front Image

Glow- worm  Remote Control - Inside Image