Job Timeline (Ref 24035-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Feb-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 04-Mar-2025
Repair Engineer : Martin Smith
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Tempur system 2000 Remote Repair Details
Manufacturer : Tempur
Model : system 2000
Customers Fault Description : Not working , remote not lighting up so therefore bed not working
Remote Fixer Repair Response (see below) :
This Remote control for a bed arrived safely and on inspection the cable was hanging out of the case. A complete cable continuity test, component and switch test was carried out with no issue being found.
The cable was refitted in the case correctly on reassembly.
This item has been classed as no fault found.
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