Job Timeline (Ref 24049-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Mar-2025
Repair Engineer : Martin Smith
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Klarstein infrared heating panel Remote Repair Details
Manufacturer : Klarstein
Model : infrared heating panel
Customers Fault Description : From the onset this remote has been working intermittently, on some days when turned on - all the numbers and digits were in the correct place. but on other days I'd turn it no and all the numbers on the panel were jumbled up - couldn't read anything clearly. But if I squeeze the casing of the remote control, some times that would just fix the problem, which lead me to believe that the problem may be that there is a loose wire or connection. But two days ago it stoped displaying any LED info, and appears dead. I do hope you can assist me and fix this...
Remote Fixer Repair Response (see below) :
This Infrared Klarstein - heating panel remote arrived safely and on testing was found to have an intermittently glitching display.
On opening the oscillator was replaced which seems to have repaired the issue. The remote was tested over a 4 day period with no further glitching found.
Remote Images
