Job Timeline (Ref 24071-20)

Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Feb-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 04-Mar-2025
Repair Engineer : Martin Smith
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Truma Saphir Remote Repair Details
Manufacturer : Truma Saphir
Customers Fault Description : Remote won’t connect to system unit, can’t seam to tune into system. For air con or heating. Heating symbol not lighting up.
Remote Fixer Repair Response (see below) :
This Air con / Heater motorhome remote control arrived safely and on testing was found to be transmitting on each button press as per normal functionality. The code set being transmitted was also confirmed to be correct for this model.
The customer is to try to pair the remote with the receiver on return.
Remote Images