Job Timeline (Ref 24098-20)
Item Diagnosed
A Timeline of this job can be seen below.
Fault DiagnosedRepair Engineer : Martin Smith
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Villeroy and Boch Remote Repair Details
Manufacturer : Villeroy and Boch
Customers Fault Description : Does not power on, no buttons seem to work.
Remote Fixer Repair Response (see below) :
This Spa bath remote arrived safely and on testing was found to be dead. Due to the way this item is manufactured a repair is not possible as it cannot be opened without destroying it.
The remtoe was heated which managed to restore the signal for a breif moment, long enough to make a copy.
A clone is now available for this remote. Please head over to our shop site at https://remoteshop.co.uk/shop/body-dryer/villeroy-boch/ for details and to make a purchase.
This item was disposed of as per the sites terms (no return payment received) - 13th Jun 2025
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