Job Timeline (Ref 24098-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Villeroy and Boch Remote Repair Details

Manufacturer : Villeroy and Boch

Customers Fault Description : Does not power on, no buttons seem to work.

Remote Fixer Repair Response (see below) :

This Spa bath remote arrived safely and on testing was found to be dead.  Due to the way this item is manufactured a repair is not possible as it cannot be opened without destroying it.

The remtoe was heated which managed to restore the signal for a breif moment, long enough to make a copy.

A clone is now available for this remote.  Please head over to our shop site at  https://remoteshop.co.uk/shop/body-dryer/villeroy-boch/ for details and to make a purchase.

As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!

If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF24098)

If no payment is received within 3 months of 28-Feb-2025 then this remote will be disposed of as per our terms and conditions.

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