Job Timeline (Ref 24098-20)


Item Diagnosed


A Timeline of this job can be seen below.
Fault Diagnosed
Repair Engineer : Martin Smith
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Villeroy and Boch Remote Repair Details

Manufacturer : Villeroy and Boch

Customers Fault Description : Does not power on, no buttons seem to work.

Remote Fixer Repair Response (see below) :

This Spa bath remote arrived safely and on testing was found to be dead.  Due to the way this item is manufactured a repair is not possible as it cannot be opened without destroying it.

The remtoe was heated which managed to restore the signal for a breif moment, long enough to make a copy.

A clone is now available for this remote.  Please head over to our shop site at  https://remoteshop.co.uk/shop/body-dryer/villeroy-boch/ for details and to make a purchase.

This item was disposed of as per the sites terms (no return payment received) - 13th Jun 2025  


Remote Images

Villeroy and Boch  Remote Control - Front Image