Job Timeline (Ref 24115-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Mar-2025
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Loose battery housing, not dependable, shows low battery despite new replacement fitted. Often slow to respond to control buttons.
Remote Fixer Repair Response (see below) :
This Remote Control for a DRU Diablo gas fire arrived safely and on testing was found to have a faulty voltage regulator. A replacement regulator and battery cable were fitted which restored full functionality.
Please note that the "looseness" of the battery is normal, this is how all of these remotes are. A sponge spacer was installed but is not required.
Remote Images
