Job Timeline (Ref 24119-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Quad Remote Repair Details

Manufacturer : Quad

Customers Fault Description : No buttons work. Viewing LED with a camera doesn't show any illumination (unlike other IR remotes I have)

Remote Fixer Repair Response (see below) :

This 99 Pre-amp remote arrived safely and on testing was confirmed to not transmit an IR signal on any button press.  This was due to a faulty IR LED.  Once the LED was replaced full functionality was restored.

Remote Images