Job Timeline (Ref 24132-20)

Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Mar-2025
Repair Engineer : Martin Smith
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Mertik maxitrol Remote Repair Details
Manufacturer : Mertik maxitrol
Customers Fault Description : The remote will not work when trying to turn the fire down ,the increase button works fine
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to have a faulty down button. The button was replaced which restored full functionality.
Remote Images