Job Timeline (Ref 24149-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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BODART ET GONAY Remote Repair Details

Manufacturer : BODART ET GONAY

Customers Fault Description : THE REMOTE DOES NOT WORK ANYMORE- WE CANNOT USE OUR FIRE BECAUSE OF THIS DEFECT WE TRYED TO RESYNCHRONIZE BUT IT DOESN'T WORK

Remote Fixer Repair Response (see below) :

This fireplace remote control arrived safely from Belgium and on testing was found to not transmit an RF signal.

This was due to a tiny corrosion spot in the RF board.  The print was reworked which restored full functionality.  

Remote Images