Job Timeline (Ref 24204-20)

Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Mar-2025
Repair Engineer : Martin Smith
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Bellfires Remote Repair Details
Manufacturer : Bellfires
Customers Fault Description : One of the wires has become detached from the battery. Casing also feels "loose".
Remote Fixer Repair Response (see below) :
This Remote control for a gas fireplace arrived safely and on testing was found to be dead due to a damaged battery cable.
A replacement battery cable was fitted which restored full functionality.
No issue was found with the case.
Remote Images