Willowbrook recliner Mackenzie or New Hampton Remote Control Repair

Job Timeline (Ref 24207-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Willowbrook recliner Mackenzie or New Hampton Remote Repair Details

Manufacturer
Willowbrook recliner
Model
Mackenzie or New Hampton
Customer's Fault Description
The original brown control stopped working some years ago and an attempt was made to repair it, including cutting the cable. Since then a replacement bought online has been used, but at best this only works on an intermittent basis. We would like the original repaired if possible so that we have a functioning chair. We will send both remotes, but are only seeking repair of original brown control.
Remote Fixer Repair Response

These remotes arrived safely and on inspection the Willowbrook remote had a damaged cable.  A replacement long straight cable was fitted (We cannot get the curly kind) and the buttons cleaned.

 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Willowbrook recliner Mackenzie or New Hampton Remote Control - Front Image