Job Timeline (Ref 24221-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Mar-2025
Repair Engineer : Martin Smith
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Villlager Heater Remote Repair Details
Manufacturer : Villlager
Model : Heater
Customers Fault Description : the on button and the high low button not working. Also the plastic pieces over the on off button are broken but I don't think this can be rectified
Remote Fixer Repair Response (see below) :
This remote control for an electric fire arrived safely and on inspection was found to have two missing button caps and faulty buttons.
The buttons were replaced with longer shafted buttons and the holes blanked out, see image (replacement cases cannot be supplied as spares are not available).
Full functionality was restored.
Remote Images
