Job Timeline (Ref 24268-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Mar-2025
Repair Engineer : Martin Smith
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G plan Remote Repair Details
Manufacturer : G plan
Customers Fault Description : Controller light goes on/off when used
Remote Fixer Repair Response (see below) :
This remote arrived safely and a component and cable test were carried out with no issues being found. When talking to the customer it was found that when the cable is moved the remote would be intermittent, this is consistent with the damaged inner core of the cable. It was decided to replace the cable.
The customer is to test the remote fully on return.
Remote Images
