Job Timeline (Ref 24269-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 28-Mar-2025
Repair Engineer : Martin Smith
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Magiglo Remote Repair Details
Manufacturer : Magiglo
Customers Fault Description : The pilot light on the gas fire is lit but, when the two buttons on the remote (the upper and the left side) are pressed, the red indicator bulb on the remote comes on but the gas does not ignite.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting on both the up and down channels as per normal operation. The remote was opened to check for defects but no fault could be replicated. It was therefore concluded that the issue is with the receiver or the heater itself.
Remote Images
