Job Timeline (Ref 24311-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Apr-2025
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : The unit has stopped working. Think it's because the batteries may have leaked - we've tried cleaning the contacts
Remote Fixer Repair Response (see below) :
This Remote controller for Velux windows/ blinds arrived safely and on testing was found to be dead.
The terminals did have signs of a battery leak. The terminals were etched clean and re-plated using SCP. Also, one of the connecting wires was resoldered due to the corrosion. Full functionality was restored.
Remote Images
