Job Timeline (Ref 24312-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Apr-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Apr-2025
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : It’s completely dead and won’t work with new batteries.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead. When opened the internal terminal was found to have crystalised contamination over it from a battery leak. The terminal was etched clean which restored full functionality.
Remote Images
