Job Timeline (Ref 24324-20)

A Timeline of this job can be seen below.

Arrived - 26-Mar-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Apr-2025
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : AA battery leaked and it damaged battery housing. Remote no longer turns on

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was dead when batteries were inserted.

The terminals were cleaned and replated using SCP but the remote remained dead. One of the terminal wires was corroded, this was reworked which restored full functionality. (see image)

Remote Images