Job Timeline (Ref 24341-20)
A Timeline of this job can be seen below.
Arrived - 26-Mar-2025Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Velux Integra KLR200 Remote Repair Details
Manufacturer : Velux
Model : Integra KLR200
Customers Fault Description : Battery leakage over winter , replaced batteries and tried to clean terminals but no power
Remote Fixer Repair Response (see below) :
This Remote control for an electric Velux window arrived safely and on testing using the USB it was found the display is damaged internally (see image), unfortunately these screens are not available as spares making a repair not possible.
A search was carried out as requested and a replacement remote can be found here - https://ebay.us/sfrt7d - Please check with the seller for further details.
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF24341)
If no payment is received within 3 months of 26-Mar-2025 then this remote will be disposed of as per our terms and conditions.
Remote Images
