Job Timeline (Ref 24346-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Apr-2025
Repair Engineer : Martin Smith
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G Plan Elevate riser / recliner Remote Repair Details
Manufacturer : G Plan Elevate
Model : riser / recliner
Customers Fault Description : Handset working intermittently...sometimes fine then others completely unresponsive
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection a component and cable test were carried out but no readable issue could be found. the cables gromet did have damage to it which could possibly be an indicator of an intermittent internal break.
After talking to the customer, it was decided to replace the cable as it was the most likeliest suspect. A replacement straight cable was fitted.
Remote Images
